Data privacy

Privacy policy

The following Privacy Policy informs you about the collection of personal data (hereinafter referred to as “Data”) when using our website. Personal data is all data that can be related to you personally, such as name, address, email addresses or user behaviour.

Our Privacy Policy is structured as follows:

  1. Information about us as the controller
  2. Your rights

III.        Information on data collection

  1. Information about us as the controller

The data controller pursuant to Art. 4 para. 7 of the EU General Data Protection Regulation (GDPR) is

Elkaderm GmbH

Annabergstrasse 105-107

Gewerbepark Mersch

45721 Haltern am See, Germany

Managing Director: Günter Irmen

Phone: +49 (0)2364 50238-0

Fax: +49 (0)2364 50238-29


Data protection officer:

You can reach our data protection officer at or our postal address by including the line “the data protection officer” in your mail.

  1. Your rights
  2. You have the right:

Kavalleriestr. 2–4

40213 Düsseldorf, Germany

Phone: +49 (0)211 38424-0

Fax: +49 (0)211 38424-999


  1. Right to object

Insofar as we base the processing of your personal data on the balance of interests, you may object to the processing. This is the case if, in particular, the processing is not necessary for the performance of a contract with you, as set out by us in the following part of the Privacy Policy. When exercising such an objection, we will ask you to explain the reasons why we should not process your personal data. In the event of your justified objection, we will examine the merits of the case and either discontinue or adapt the data processing or show you our compelling legitimate grounds on the basis of which we will continue the processing.


  1. Cancellation

Should you have given us consent to process your data, you may revoke this consent at any time. Such a revocation will affect the permissibility of processing your personal data after you have communicated said revocation to us.




III. Information on data collection


  1. Collection of personal data when visiting our website
  2. a) When simply using our website, we only collect the personal data that your browser transmits to our server. For this purpose, we use the services of the web hosting provider Mittwald CM Service GmbH & Co. KG, Königsberger Straße 4-6, 32339 Espelkamp, in order to be able to provide our website securely and efficiently. A data processing agreement was concluded for this purpose. If you wish to view our website, we collect the following data, which are technically necessary for us to display our website to you and to guarantee stability and security:
  1. b) Once you have left our website, your IP address will be stored for a maximum of seven days for the purpose of recognising and warding off attacks; all other data listed under c) will be stored in anonymised form and deleted after 6 weeks at the latest.
  1. c) Art. 6 (1)1 lit. f of the GDPR serve as the legal basis.
  1. The use of cookies

Our website does not store cookies.

  1. Order form

(1) Should you order the sample set for a fee using the order form, the data you provide will be used to process your order. The data provided is necessary for processing your order.

(2) The purpose of the order form is to process the order for the sample set. Your personal data from the order will be passed on to our shipping service provider for the purpose of delivery and to our tax advisor and, if applicable, auditor for accounting purposes (legal basis is Art. 6 (1)1 lit. b of the GDPR). If required for legal reasons, we will forward any and all necessary data to debt collection agencies or solicitors (legal basis is 6 (1)1 lit. f of the GDPR). In the event that your data is stored on our servers, our IT service providers may have access to it should this be necessary for technical reasons. (Art. 6 (1)1 lit. f of the GDPR serve as the legal basis. We have concluded an agreement for the processing of data with our service providers.

(3) We store personal data that we process with regard to contracts and payments and accounting purposes within the framework of the retention periods under tax law and commercial law.

  1. Contact requests

(1) If you contact us via the contact form or email, the data you provide will be used to process your enquiry. The information provided is necessary for processing and answering your request.

(2) The purpose of the contact form is to process customer enquiries. Your data will be deleted as soon as your enquiry has been finally answered and there are no legal obligations to retain the data, e.g. in the case of subsequent contract processing.

(3) Art. 6 (1) 1 lit. b of the GDPR serve as the legal basis for this type of data processing.

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